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ACUtility : Not a valid floating point value

Symptoms

On opening the latest AquaCheck Utility an error is shown with the message : '[system code]' is not a valid floating point value.

The message looks similar to the one below.

Capture.JPG

 

Cause

A regional setting on your computer is not currently set to be compatible with the date and time settings needed by the AquaCheck Utility Software.

 

Resolution

Go to your computer's Date & Time settings. Then select Additional date, time, & regional settings to get to the Number Format. Change the Decimal symbol setting on your computer to decimal point "."

A more detailed explanation on how to change this setting is available for: Windows 7 and Windows 10.

The Customize Format view in Windows 10 looks like this.

Capture1.JPG 

 

Further assistance

For further assistance on this update please leave us a message at https://aquacheck.zendesk.com/anonymous_requests/new

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