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Instructions : Setup of CropGraph Software

Installation Instructions for CropGraph Software

A.    Download CropGraph Installer Files

Open your web browser and enter the address : http://aquacheck.zendesk.com

Select the Login or Sign Up link (located above the menu bar) to open the Login / sign up page.

If you are a first time user, enter your name and email address.

Verify your sign up request by entering the two security words and then click Sign Me Up!

You will receive a welcome email at the email address you entered in the sign up form. Click the link in the email to create a password and log in to the help desk.

Once logged in on the Helpdesk you may click on the Forums Page

Under Product : Software, go to Setup : CropGraph 3.5.9 and save this file to your computer

Also download the necessary drivers for your Basic Wireless Logger

For the BIIIW Logger using a direct USB port, go to Product : AquaCheck Basic III Logger and dowload the Drivers : AquaCheck Basic III Logger

For BIIW Loggers using a USB2Serial converter cable, go to Product : Other and download the necessary drivers for your operating system.

 

B.    Installing Software

RUN the CropGraph 3.5.9.MSI file from your computer.

Go to Start > All Programs > AquaCheck and click on Install SoftComplex.

Open the CropGraph program from your Desktop and click on Info > ProductKey.

Complete the necessary information and click on OK.

The program will be active for 7 days after first installation.

 

C.    Registering your program

During the 7 day registration period you may send the necessary information to AquaCheck for processing of a valid ProductKey.

The information may be sent to AquaCheck by using one of the following ways:

  1. e-Mail License : This will attach all the necessary information to your default e-Mail program’s Outbox ready to be sent the next time you choose Send/Receive from your e-Mail program. Send this e-Mail message to shirley@aquacheck.co.za
  2. Print License : A printout can be made of the license agreement. Sign and fax a copy of the document to +27 21 975 1254 for processing. A copy of this document may also be scanned and sent via e-Mail to shirley@aquacheck.co.za
  3. Export (txt) : When the program is installed on a PC that has no printer or e-mail facilities you may use the Export function to save the localsettings.txt file to a removeable disk. E-Mail the file localsettings.txt to shirley@aquacheck.co.za  from another PC.

In return you will receive an email message from shirley@aquacheck.co.za that will have all the relevant information to activate your software.

D.    Help needed

If you need any assistance with the activation procedure, please send us a request on http://aquacheck.zendesk.com

 

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